We want to protect your privacy and confidentiality. We understand thatall users of our web site are quite rightly concerned to know that their data isbeing used lawfully. We take our responsibilities under Data Protectionlegislation, including GDPR, very seriously and we want to comply with thespirit and the letter of the guidance provided by the Information CommissionersOffice
You can find information about ICO at their website https://ico.org.uk/
We regret that if there are one or more points below with which you arenot happy, your only recourse is to leave our web site immediately.
We do not share, or sell, ordisclose to a third party, any personally identifiable information collected atthis site.
The law requires us to determine how we process different categories of yourpersonal
information, and to notify you of the basis for each category.
If a basis on which weprocess your personal information is no longer relevant, then we
shall immediately stopprocessing your data.
1. Informationwe process because we have a contractual obligation with you
Whenyou buy a product or service from us, or otherwise agree to our terms andconditions, a contract is formed between you and us.
Inorder to carry out our obligations under that contract we must process theinformation you give us. Some of this information may be personal information.
Wemay use it in order to:
1.1. verifyyour identity for security purposes
1.2. sellproducts to you
1.3. provideyou with our services
1.4. provideyou with suggestions and advice on products, services and how to obtain themost from using our website
Weprocess this information on the basis there is a contract between us, or thatyou have requested we use the information before we enter into a legal contract.We shall continue to process this information until the contract between usends or is terminated by either party under the terms of the contract.
2. Informationwe process with your consent
Wherethere is no contractual relationship between us, such as when you browse ourwebsite or ask us to provide you more information about our business, includingour products and services, you provide your consent to us to processinformation that may be personal information.
Sometimesyou might give your consent implicitly, such as when you send us a message bye-mail to which you would reasonably expect us to reply.
Exceptwhere you have consented to our use of your information for a specific purpose,we do not use your information in any way that would identify you personally.
Wecontinue to process your information on this basis until you withdraw yourconsent, or it can be reasonably assumed that your consent no longer exists.
Youmay withdraw your consent at any time by instructing us at this email address firstname.lastname@example.org or 07973562837
3. Informationwe process because we have a legal obligation
Weare subject to the law like everyone else. Sometimes, we must process yourinformation in order to comply with a statutory obligation. This can includeyour personal information.
4. Websiteusage information
Cookies are small text files that are placed onyour computer's hard drive through your web browser when you visit any website. They are widely used to make web sites work, or work more efficiently, aswell as to provide information to the owners of the site.
Like all other users of cookies, we may request thereturn of information from your computer when your browser requests a web pagefrom our server. Cookies enable our web server to identify you to us, and totrack your actions and the pages you visit while you use our website. Thecookies we use may last for a single visit to our site (they are deleted fromyour computer when you close your browser) or may remain on your computer untilyou delete them or until a defined period has passed.
to allow essential parts of our web site to operate for you.
to operate our content management system.
to operate the online notification form - the form that you use tocontact us for any reason. This cookie is set on your arrival at our web siteand deleted when you close your browser.
to enhance security on our contact form. It is set for use only throughthe contact form. This cookie is deleted when you close your browser.
to collect information about how visitors use our site. We use theinformation to improve your experience of our site and enable us to increasesales. This cookie collects information in an anonymous form, including thenumber of visitors to the site, where visitors have come to the site from, andthe pages they visited.
to store your personal information so that you do not have to provide itafresh when you visit the site next time.
to enable you to watch videos we have placed on YouTube. YouTube willnot store personally identifiable cookie information when you use YouTube’sprivacy-enhanced mode.
When we receive a complaint, we record all theinformation you have given to us. We use that information to resolve yourcomplaint. If your complaint reasonably requires us to contact some otherperson, we may decide to give to that other person some of the informationcontained in your complaint.
We may also compile statistics showing informationobtained from this source to assess the level of service we provide, but not ina way that could identify anyone.
7. Use of site by children
We do not market to children, nor do we sellproducts or services for purchase by children. If you are under 18, you may useour site only with consent from a parent or guardian.
8. Disclosure to Government and their agencies
We may be required to give information to legalauthorities if they request, or if they have the proper authorisation.
9. Retention and Review or update or remove personallyidentifiable information
We keep your personal data only for as long asrequired by us to provide the services you have requested, comply with the lawor to support a claim in court. You may review or update the information thatwe hold about you, or if you wish, request the removal of any information aboutyou from our website.
To do this please contact us at:
email@example.com - 07973562837